Introduction
Welcome to La Lumiere Celebrations (“we,” “our,” “us”). We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://lalumierecelebrations.com (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Personal Information When you visit our Site, we may collect the following personal information:
- Contact Information: such as your name, email address, phone number, and mailing address.
- Payment Information: such as credit card details, billing address, and other financial information.
- Order Information: such as details about the products and services you purchase, including event management services, venue decorations, corporate gift items, ready-to-wear fashion, and merchandise supplies.
- Account Information: if you create an account with us, we collect your username, password, and other account details.
Non-Personal Information We may also collect non-personal information that does not directly identify you, such as:
- Usage Data: information about how you use our Site, such as your IP address, browser type, access times, and pages viewed.
- Device Information: information about the device you use to access our Site, including the hardware model, operating system, and version.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site and services.
- Process and manage orders for products and services.
- Communicate with you, including responding to your inquiries and providing customer support.
- Send you promotional materials and updates, with your consent.
- Improve our Site, products, and services.
- Monitor and analyze usage and trends to enhance your experience.
- Protect the security and integrity of our Site and business.
- Comply with legal obligations and enforce our agreements.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Rights
You have certain rights regarding your personal information, including:
- The right to access, update, or delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to withdraw consent at any time, where we are processing your personal information based on your consent.
- The right to lodge a complaint with a data protection authority if you believe our processing of your personal information violates applicable laws.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Site. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
La Lumiere Celebrations
Email: enquiry@lalumierecelebrations.com
Phone: +234 708 017 8200
Address: Udi Street, Osborne Phase 1 Estate, Ikoyi Lagos, Lagos.